Carolyn from Wheat Ridge, CO United States
The part that I ordered did not fit appropriately, as we needed it immediately for care of our residents, our technician drilled holes to make it work. The person who took our order did not verify the serial number of our lift to ensure I was ordering the correct part. Additionally, when I ordered this item, I waited on hold for the person who took the order to verify that this part would include screws. After waiting for quite a while for the person to confirm that the part would include screws, the part arrived without screws. Safe to say we will not be utilizing your company for future orders.
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