the tech at PHC quickly identified the problem with my son's bed and the fix turned out to be a simple mechanical issue caused by me when I set the bed up. I purchased a new hand control cause his puppy lies besides his bed most of the day and had chewed on the cable at some point. Great Customer Service.
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Wheel and accessories for hospital bed
May 31, 2021
Reviewer:
Sabuha Qureshi-Din from Kendall Park, NJ United States
PHC was the only place we found the wheel and accessories needed. The parts came much sooner than expected and work well. The product quality was excellent.
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Emergency crank
December 24, 2020
Reviewer:
Randy Meek from Grant City, MO United States
Finding and ordering the correct parts was fairly easy. However the emergency crank I ordered was shipped separately in a flattened cardboard box that was not sufficiently secured with tape. There were two 10 inch wide diagonal openings at the corners and the crank was lost in shipment somewhere. There was no tears in the packaging or the tape so it was the fault of the shipment preparer in my opinion. A replacement crank is being sent I hope as I notified PHC customer service and they had me send pictures of the packaging I received.
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June 26, 2019
Reviewer:
Robert Yeatman from West Grove, PA United States
very fast delivery, just what I needed
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May 23, 2018
Reviewer:
Mark Bondeson from Richmond, VA United States
Glad I Called 
Emergency crank 