Reviewer:
Anonymous Person from Watertown, WI United States
I needed a part for my Invacare product and talked to customer service and am very satisfied.
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customer service
June 27, 2020
Reviewer:
David Routh from Spokane Valley , WA United States
Received first part of 4 item order right away. I was notified that remaining items were on back order, and they arrived within 2 weeks. One last item did not arrive. I called customer service, twice, and spoke with two different men, who promised to contact Invacare and get back with me. They never did (reason for not getting 5 stars). Called a week later, talked to a female representative, she promised to follow up and get back with me. She did all of that and I also received the part shortly after that. All and all, I'd use your company again. Thanks.
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Hopital Bed Replacement Parts
October 1, 2018
Reviewer:
Stephen B. Moretti from New London, CT United States
My experience ordering replacement parts and new equipment from PHC for my ailing brother during this very trying times for our family has been excellent and fast. We have made three orders and each time I able to get the same person (Lisa). Lisa understands my account and urgency for these items. She has been very pleasant, attentative and all orders have been rec'd w/o any issues. I will continue to use this company in ordering all our medical devices and supplies needed. Thank you - Keep up to great customer relations.