Return Policy for BestCare Patient Lift
This Lift is non-returnable. This product can not be returned unless the wrong lift is shipped in error or the lift is heavily damaged or defective out of the box.

If you have questions about this product or need qualified help choosing options please call us at 1-866-722-4581.
See the full Return Policy here: Return Policy

BestCare Patient Lift Warranty
Bestcare offers a limited warranty on all patient lifts, slings and accessories to be free of defects in workmanship and product performance. This warranty extends only to the original purchaser and is non-transferrable. Bestcare reserves the right to repair or replace only defective parts or accessories in lieu of a complete new patient lift. The repaired or replacement part shall be warranted for a period equal to the remainder of the warranty period of the defective part.

What is covered under warranty:

• Three (3) Years: Patient lift frame or spreader bar
• Two (2) Years: Actuator, control box, pendant, charger, weigh scale, Stand Aids ( all components of STA400 & STA450), or casters excluding normal tread wear.
• One (1) Year: Battery or hydraulic pump

Warranty applies in the USA only and item must be purchased through an authorized dealer.
This warranty is not transferable and only applies to the first consumer purchasing the item from an authorized supplier.