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PHC's Customer Service is the Real Winner |
July 22, 2020 |
| Reviewer:
Buddy Baldwin from Miramar, FL United States
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My preliminary reactions, based on only 3 days of use, is the Drive Medical Bariatric Transport Chair # ATC22-R (red) is solidly built and does what is supposed to do. The anti-tip wheels (included) are a must have.. Chair is comfortable and rolls smoothly. The adjustable leg rests swivel out of the way when not in use. The leg rests lock in place in the "in use" position and I wish they also locked into position when in the "stowed" position; unfortunately they do not. Time will tell how well the brakes continue to work but to date they are great.
However, the BIG Story here is PHC's customer service. They helped through every step of the process including pressuring Drive Medical to meet their stated shipping deadline. As it turns out, even though Drive would have left me haging out to dry, PHC was able to get me the chair about 12 hours before I was in desperate need to use it. BAH HUMBUG to Drive Medical and YEAH and MANY THANKS to PHC.
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Transport chair